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Drew 12-04-2002 08:32 PM

Why EA Games can bite me.
 
Okay, so I call up EA Games technical support regarding my problem with Spearhead, where the game just shuts off with no illegal operation or anything, and nothing goes wrong in the console. Well, this is the third phone call now, so I am a bit perturbed:

EA Games: Technical Support

[insert crappy, generic greeting here]
"Yeah, I just called because I've been having problems with the Spearhead expansion for Medal of Honor: Allied Assault. They told me I should call around this time so that I could speak with 'tier 2' tech support..."
"Okay, what seems to be the problem?"
"Oh, are you one of the 'tier 2' people?"
"No, but I might be able to help you."
"That's what the last guy said, and he kept me on the phone until after the 'tier 2' people were gone for the day, and then told me I'd have to speak with 'tier 2' support."
"Oh, well let's go ahead and look at some things here."
"For 'tier 2'?"
"Maybe. First off, what is the problem you're having?"
"My game just closes instantaneously while I'm in the single-player mode. There are no Windows errors and no errors on the console logs."
"Mmhmm. Okay, do you have any modifications installed?"
"Of course. Could I please just speak with the 'tier 2' people? I've been through your handbook twice now. If I go through it again, you guys could hire me without having to train me."
"Okay, so you have modifications installed. Have you tried removing them?"
"Please tell me you're kidding."
"I'm sorry, sir?"
"Can you put me through to the 'tier 2' people?"
"I just need to go through a few steps first."
"Do these people actually exist, or are they mythological creatures?"
"Pardon me, sir?"
"Tier 2?"
"What about them?"
"May I please speak with them?"
"Sir, if you'll just be patient while I -"
[CLICK]

EA Games: Customer Service

"Hi, this is Jessica. I'm sorry you had to hold, how may I help you?"
"Yeah, I just got off the phone with your tech support people. I was wondering if you could actually just put me through to the 'tier 2' people in tech support."
"Okay, have you called our technical support line yet?"
[silence]
"Sir?"
"I hate you."
[CLICK]

Magnum 12-04-2002 08:59 PM

Ha. That sucks. Ask to speak to their manager. That works a lot of the time.

Spiderm@n 12-04-2002 09:05 PM

tell them to fuck 'em selves they can't even be arsed to bring out a patch to sort out the problems in the game.

12-04-2002 09:06 PM

[quote="Spiderm@n":a8d3a]tell them to fuck 'em selves they can't even be arsed to bring out a patch to sort out the problems in the game.[/quote:a8d3a]

fear not my brothers, ea will give us a patch! it will be called european theatre volume 2 and it will only cost $30 and add more problems to fix in #3

=B|of|B= Eugene Roe 12-04-2002 09:09 PM

lol that is funny...did u really say that stuff

BallisticWookie 12-04-2002 09:10 PM

[quote=Strik0r]
Quote:

Originally Posted by "Spiderm@n":3ffca
tell them to fuck 'em selves they can't even be arsed to bring out a patch to sort out the problems in the game.

fear not my brothers, ea will give us a patch! it will be called european theatre volume 2 and it will only cost $30 and add more problems to fix in #3[/quote:3ffca]

....and will be available roughly before the Christmas of 2003.

Captain Bunny 12-04-2002 09:32 PM

[quote=BallisticWookie]
Quote:

Originally Posted by Strik0r
Quote:

Originally Posted by "Spiderm@n":a7a29
tell them to fuck 'em selves they can't even be arsed to bring out a patch to sort out the problems in the game.

fear not my brothers, ea will give us a patch! it will be called european theatre volume 2 and it will only cost $30 and add more problems to fix in #3

....and will be available roughly before the Christmas of 2003.[/quote:a7a29]

though due you extended testing will probably be delayed until january/march 2004

Innoxx 12-04-2002 09:35 PM

Anybody know the adress to EA games, I have a van packed with C4, ready and waiting.

Star85 12-04-2002 09:46 PM

thats pretty funny, i will now rejoin the sims and laugh at you biggrin:

[DAS REICH] Blitz 12-04-2002 09:47 PM

Re: Why EA Games can bite me.
 
[quote="Captain Noctis Aeternus":66e94]"My game just closes instantaneously while I'm in the single-player mode. There are no Windows errors and no errors on the console logs."
[/quote:66e94]

i know your problem, this happened with me in the Sims. If you downloaded something to the game off of the internet (which i did) then your game got screwed up and you have to reinstall it. Thats what EA told me. It worked, but all my files were gone. What i also found that worked was deleting older game files (like Allied Assault) or just returning the game. But don't listen to me since i don't know what i'm doing. eatthis:

Shroom 12-04-2002 09:49 PM

Don't we all love ea! hake: hake:

Mr_nStuff 12-04-2002 10:18 PM

Isn't it "Pier 2"?

I don't know.. Anywho.. They probably have to filter out all the flame calls from people like me that feel EA purposely ruined the game.

SoLiDUS 12-05-2002 12:36 AM

[quote:339ff]"Hi, this is Jessica. I'm sorry you had to hold, how may I help you?"
"Yeah, I just got off the phone with your tech support people. I was wondering if you could actually just put me through to the 'tier 2' people in tech support."
"Okay, have you called our technical support line yet?"
[silence]
"Sir?"
"I hate you."
[CLICK] [/quote:339ff]

ROTFLMFAO

Dude, I LOVE YOU. LOL...

Bazooka_Joe 12-05-2002 01:13 AM

Learn German. They respond better in their own Nazi language.

Don't you hear the guy in the background? "Ze Support! Zhey do nothing!"

Tripper 12-05-2002 01:36 AM

HAH! That is funny. Fuck EA. Fuck them up their stupid asses. mwah:

Sindonesia 12-05-2002 01:38 AM

Re: Why EA Games can bite me.
 
[quote="Captain Noctis Aeternus":d2741]
EA Games: Customer Service

"Hi, this is Jessica. I'm sorry you had to hold, how may I help you?"
"Yeah, I just got off the phone with your tech support people. I was wondering if you could actually just put me through to the 'tier 2' people in tech support."
"Okay, have you called our technical support line yet?"
[silence]
"Sir?"
"I hate you."
[CLICK][/quote:d2741]

This has to be one of the funniest thing I have read. I have done this to a credit card operator once and they called my commander and played back the tape to him, I didn't get in trouble.(they all thought it was funny) But they did make me call the operator back and tell him I'm sorry. biggrin:

JBird 12-05-2002 02:00 AM

Re: Why EA Games can bite me.
 
[quote=Sindonesia][quote="Captain Noctis Aeternus":d3a1f]
[b]EA Games: Customer Service[/b]

"Hi, this is Jessica. I'm sorry you had to hold, how may I help you?"
"Yeah, I just got off the phone with your tech support people. I was wondering if you could actually just put me through to the 'tier 2' people in tech support."
"Okay, have you called our technical support line yet?"
[silence]
"Sir?"
"I hate you."
[CLICK][/quote]

This has to be one of the funniest thing I have read. I have done this to a credit card operator once and they called my commander and played back the tape to him, I didn't get in trouble.(they all thought it was funny) But they did make me call the operator back and tell him I'm sorry. biggrin:[/quote:d3a1f]

Funniest post ive ever read on aa.com boards ....ever. i have had similiar calls with dell tech support.....i love the arnold celebrity prank call where he calls up gateway computers...."my cpu is a neuro-net processor...a learning computer" -roflmfao check it out here browse and listen to the arnold ones....rofl [url="http://www.ebaumsworld.com/morepranks.shtml"]http://www.ebaumsworld.com/morepranks.shtml[/url]

12-05-2002 05:55 AM

Get rid of any modifications or reinstall. That might get rid of the problem.

AND EA SUCKS DIP SHIT!!!

KTOG 12-05-2002 07:47 AM

you might also need to install gamex86.dll and such, that sounds like the same problem i had. Just rip them off your cd or take them from SH demo.

Zoner 12-05-2002 08:24 AM

Yep, the "I hate you." line almost made me shoot coffee out my nose.

biggrin:



Zone

{-BaH-} The High Kid 12-05-2002 08:25 AM

Ewwwwwwww I hate EA!!!!!!!!

Drew 01-26-2003 02:10 PM

Heh, here is that old, old post about EA Tech Support after I called them.

Milla 01-26-2003 02:12 PM

EA sucks

1080jibber 01-26-2003 02:25 PM

man get back on that phone and record this shit to mp3 man, lol

that would be so funny if you recorded it..... do it do it

Drew 01-26-2003 02:27 PM

Look at the date on the post biggrin:

Bazooka_Joe 01-26-2003 04:29 PM

[img]http://www.dodstudios.net/uploads/uploads/joe-insult-threadwontdie.jpg[/img]

cry:

[LoNe R@nGeR] 01-27-2003 06:52 PM

EA
 
Yeah, we all hate EA, but it gets to the point that you have to get over it because they really don't care about a customer after they have bought the game. It's all about the $$$. I mean, yeah it would be great for them to give some game support, but that really wouldn't make them a profit so...

Simo Häyhä 01-27-2003 09:06 PM

has anyone said EA IS TEH SUCK yet?

[RA]ZdaN 01-27-2003 09:13 PM

[quote="Simo Häyhä":9faf3]has anyone said EA IS TEH SUCK yet?[/quote:9faf3]

fuck u simo

Simo Häyhä 01-27-2003 09:31 PM

[quote="[RA]ZdaN":24f32][quote="Simo Häyhä":24f32]has anyone said EA IS TEH SUCK yet?[/quote:24f32]

fuck u simo[/quote:24f32]
liberal...go away hake:

[RA]ZdaN 01-27-2003 09:33 PM

[quote="Simo Häyhä":f2e9e][quote="[RA]ZdaN":f2e9e][quote="Simo Häyhä":f2e9e]has anyone said EA IS TEH SUCK yet?[/quote:f2e9e]

fuck u simo[/quote:f2e9e]
liberal...go away hake:[/quote:f2e9e]

i hope you... i meen your brother gets you banned again u cocksmoker IM NOT LIBERAL NOOOOOOOOOOOOOOOOOT

Simo Häyhä 01-27-2003 09:40 PM

sounds liberalish here hake: why dont you go cry about some gun laws, and picket for affirmitive action now?

[RA]ZdaN 01-27-2003 09:44 PM

HOLY shit i dont give a fuck what the world does today and im not liberal like mother fucking hippe trash shit OK in the nazi sig thing all i wanted to know what made them put that shit in their sig what cause they thought it was cool or something i put jay and silent bob in mine cause i think thye are cool

Simo Häyhä 01-27-2003 09:47 PM

got a little sand in your vagina? biggrin:

[RA]ZdaN 01-27-2003 09:58 PM

[quote="Simo Häyhä":1aaa8]got a little sand in your vagina? biggrin:[/quote:1aaa8]

if i knew where u lived id go there and beat the shit out of you like jay and silent bob did in the movie

Bazooka_Joe 01-28-2003 09:21 AM

stfu.


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