Am I getting the run around?
 

I have an HP Pavilion ZX5000 notebook.

The first one worked great for two weeks, than the main fan (of three) came on constantly. Before that, it was NEVER on, except during games, after which it would immediately shut off. This sucks for school, because its irritating.

I brought it back to Best Buy and got a whole new one.

Couple weeks later (probably more than two this time) it did the SAME THING, except with a different fan! I purposely did NOTHING except UPDATE (it was already installed) Norton AV and install 2 games. I also used a mouse with it, just a basic logitech one, using Windows XP's native drivers.

I called HP and got actually got a tech after confusing the rep. He gave me some BS about Windows loading the registry and hard drive caching and other crap. I asked him why it did it in the BIOS and stuff, and he just kept on going in circles. I finally gave up and hung up. mad:

So, is it SUPPOSED to do this? Or are they messing with me?

I have a Best Buy extended warranty on the thing. If they cant fix it after 3 times, they give me a new one. I'll damn sure be getting a different model if it comes to that. I'm currently reformating with just Windows XP installed and we'll see what happens. If it fixes it, the tech guy is right and I will live with it. If it DOESNT fix it (I doubt it will), I'll take it to Best Buy, because Mr Tech basically said service wont be able to "fix" it.

Note:

I purposely didnt install drivers or software on teh second time around. I also did not move the laptop except from a desk to a table. It didnt go with me to school or anything, so I know it didnt get banged around.

It does this on battery or A/C.

Thanks

nope that laptop is just shitty. sorry to say. my friend has one and it does the exact same thing.

Is it supposed to, is my question? Is it a design flaw or just the design?


Other HP models that DONT do it that are similar?

yes

ed:

*goes to a PC forum*

You guys are useless.

But please still help me if you're able :)

[quote="Mr.Buttocks":42c2e]
ed:[/quote:42c2e]

calmdown:

HP = POS. thats what we use at our business, and they suck shit. only reason we have them is cuz the desktops are quiet. a few months ago, we ordered a pavilion and the hdd was dead, we got a replacement and that one was dead too, took 3 more weeks to get it fixed. also, all their tech support is from india and its impossible to understand them half the time. gg hp

Tech support seemed American... especially the young tech I talked to. Whatever.

Reformatting didnt solve a thing.

Dell > Gateway, Compaq, and HP.

Does anyone know if ASB computers are good... or bad?