Quote:
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Originally Posted by Pyro
Quote:
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Originally Posted by ninty
You couldn't pay me enough to do tech support. I do some IT at work but it's internal. I never have to deal with customers. If I did i'd probably shoot myself.
I hate working with customers, and will never do that again. Too frustrating.
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Trust me...even working at the pool im pissed off at the public...
I wanna work Internal IT...fuck tech support...id need to be guarenteed 15 fine women a night after work to unfrustrate me. |
theres a helpdesk in internal IT. Almost as frustrating at times.
I'm moving to helpdesk early next year, not particularly looking forward to it.
One of our major problems at the moment is one of our buildings has currently gone 'live' on wireless. I got a helpdesk call the other day saying:
Woman: I cant access the network.
helpdesk operator: Ok, no problem let me try to ping your pc. No success. Mike go check the wiring for her will you,
So I go upstairs to find her PC wasnt plugged into the network, No problem I think, go back downstairs grab a network cable - ensure the port was live on the switch, and run back up.
Hey what you doing she shouts. I replyed Just plugging it into the network, No, no no, its supposed to be wireless!!! I then spent the next 15 minutes explaining that the wireless was for INTERNET access only and the fact you need a wireless adapter plugged into your PC or laptop. Something that was clearly documented when we announced the launch!
mad: hellfire:
10-20-2006, 01:36 PM
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